Contact Us

We’re here to support you. If you have questions about your server, technical issues, or require assistance with your account, feel free to reach out.


General Support

For all standard support requests, please use our ticket system. Our support team will respond within 24 hours on business days.

Submit a support ticket:
https://hostoria.net/tickets


Custom Server Requests

Looking for a server with custom specifications?
We offer personalized solutions tailored to your project needs.

Please open a ticket and include the following details:

  • Desired CPU model or core/thread count

  • Amount of RAM

  • Storage type and size (e.g. NVMe, HDD)

  • Location preferences (e.g. Frankfurt, Helsinki)

  • Budget range (optional)

  • Intended use (e.g. modded Minecraft, proxy, network)


Email Support

You can also reach us via email for general inquiries:

[email protected]


Access Your Services


Availability

We aim to respond to all tickets promptly.

Support hours:
Monday – Friday: 09:00–18:00 (CET)
Weekend: Limited response time


Hostoria.net – Reliable Minecraft Server Hosting
Performance. Transparency. Control.

Info

Once payment is completed, the amount you have selected will be credited to your account balance, enabling you to renew your services or place new orders.

How much do you want to add?