Contact Us
We’re here to support you. If you have questions about your server, technical issues, or require assistance with your account, feel free to reach out.
General Support
For all standard support requests, please use our ticket system. Our support team will respond within 24 hours on business days.
Submit a support ticket:
https://hostoria.net/tickets
Custom Server Requests
Looking for a server with custom specifications?
We offer personalized solutions tailored to your project needs.
Please open a ticket and include the following details:
Desired CPU model or core/thread count
Amount of RAM
Storage type and size (e.g. NVMe, HDD)
Location preferences (e.g. Frankfurt, Helsinki)
Budget range (optional)
Intended use (e.g. modded Minecraft, proxy, network)
Email Support
You can also reach us via email for general inquiries:
Access Your Services
Client Dashboard: https://hostoria.net/dashboard
Game Panel: https://panel.hostoria.net
(Login via SSO or using credentials provided after purchase)
Availability
We aim to respond to all tickets promptly.
Support hours:
Monday – Friday: 09:00–18:00 (CET)
Weekend: Limited response time
Hostoria.net – Reliable Minecraft Server Hosting
Performance. Transparency. Control.